as99's Privacy Policy

Welcome to the as99 online casino and betting platform. This Privacy Policy ("Policy") explains how as99 collects, stores, uses, and protects the personal information of our users ("you" or "user"). By using our services, you agree to the terms of this Policy. Before reading this Policy, please confirm that you are at least 21 years of age.

1 Types of Information Collected

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1.1 Information Provided at Registration

When you create an account at as99, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• Preferred currency and language

1.2 Identity Verification Information

To ensure security and prevent fraud, we may collect the following documents as part of identity verification:

• Copy of National ID (NID) or passport
• Proof of residence
• Proof of ownership of the payment method

1.3 Transaction Information

Records of deposits and withdrawals to your account, along with details of all transactions processed via bKash, Nagad, Rocket, or bank transfer, are stored securely in our systems.

1.4 Automatically Collected Information

The following information may be collected automatically when you browse as99:

• IP address and device information
• Browser type and operating system
• Logs of your activity on the site (login times, game sessions, page views)
• Information collected via cookies and similar tracking technologies

2 Purpose of Using Information

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as99 uses collected information only for the following legitimate purposes:

2.1 Service Provision and Management

Your information is used to create, verify, and manage your account; to process deposit and withdrawal transactions; to personalize your gaming experience; and to provide bonuses and promotional offers tailored to your preferences.

2.2 Security and Fraud Prevention

Information is needed to detect multiple accounts, prevent money laundering, block unauthorized access, and maintain overall platform security. as99 uses SSL encryption and advanced security measures for this purpose.

2.3 Customer Support

Information is used to resolve your issues quickly and effectively, to provide accurate assistance via live chat or email, and to review previous communication history.

2.4 Legal Compliance

We may be required to comply with applicable laws and regulations, and to provide necessary information in response to legitimate requests from legal authorities.

3 Cookie Policy

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Cookies and similar technologies are used on the as99 website. Cookies are small text files stored in your browser that help improve your browsing experience.

3.1 Essential Cookies

These cookies are necessary for the basic functionality of the site. They are used to maintain login sessions, remember language preferences, and store security tokens. Disabling these cookies may prevent the site from working properly.

3.2 Functional Cookies

These cookies are used to store your gaming preferences, interface settings, and deliver a personalized experience. They are optional and can be controlled through your browser settings.

3.3 Analytical Cookies

These cookies are used to collect anonymized analytical data for the purpose of evaluating site performance, analyzing user behavior, and improving service quality.

4 Data Storage and Security

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4.1 Security Measures

as99 follows industry-standard technologies and practices to protect your information:

• All data transfers are secured using SSL (Secure Socket Layer) encryption technology.
• Passwords are always stored in encrypted form using strong hashing algorithms.
• Access to personal information is restricted to authorized staff only.
• Regular security audits and vulnerability assessments are conducted.

4.2 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, resolve disputes, and enforce agreements. Once the specified period has passed, information is securely deleted or anonymized.

5 Sharing Information with Third Parties

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as99 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Only the minimum information necessary to provide the service is shared with payment processing partners (bKash, Nagad, Rocket, bank transfer), technology infrastructure providers, and game software suppliers. These partners are required to follow privacy standards equivalent to those of as99.

5.2 Legal Requirements

Information may be provided to fulfill obligations under court orders, legitimate requests from investigative authorities, or applicable law. In such cases, we will make reasonable efforts to notify you within the limits of the law.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such cases, the new entity will be required to follow the same privacy standards, and users will be given advance notice.

6 Your Rights

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As a user of as99, you have the following rights:

6.1 Right to Access

You may contact us at any time to find out what information we have collected about you. We will provide the information within a reasonable timeframe.

6.2 Right to Correction

You have the right to correct any information you have provided if it is inaccurate or outdated. You can update your information through account settings or via the support team.

6.3 Right to Deletion

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for legal obligations, dispute resolution, or fraud prevention.

6.4 Right to Object to Processing

You may object at any time to the use of your information for marketing communications and similar purposes. We will respect your preference in such cases.

6.5 Right to Data Portability

You have the right to receive your information in a structured, commonly used, and machine-readable format. Contact our support team to make this request.

7 Protection of Minors

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as99 strictly does not provide services to anyone under the age of 21. We verify age at registration and do not knowingly collect information from anyone under 21. If we become aware that information from a minor has been collected, that account will be closed immediately and the relevant information will be deleted.

If a parent or legal guardian believes their minor child has provided information on our platform, please contact [email protected] immediately.

8 International Data Transfers

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as99's servers and data processing infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that protection equivalent to the standards described in this Privacy Policy is maintained everywhere.

9 Changes to This Policy

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as99 reserves the right to modify or update this Privacy Policy at any time. For significant changes, we will post a notice on the site and/or send a notification to your registered email address. Continued use of the service after any changes will be considered your acceptance of the updated policy.

The current version of the policy will always be published on this page, with the date of the last update shown at the top of the page.

10 Responsible Gaming and Privacy

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As part of our responsible gaming program, we may use information about your gaming behavior to identify potentially problematic patterns. This information is used solely for your protection and is not shared with third parties.

If you use responsible gaming tools such as self-exclusion, deposit limits, or account breaks, that information is also kept completely confidential.

11 Third-Party Sites and Links

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If the as99 platform contains links to third-party websites, this Privacy Policy does not apply to those sites. We are not responsible for the privacy practices of third-party sites. You are advised to read their own privacy policies before visiting such sites.